Artificial Intelligence is fascinating, mysterious and undeniably head-turning. It is easily the most discussed topic of the last decade which each and everyone regardless of their age, nationality and gender wants to get their hands on.

And small wonder – among the previous technological advancements of a lightbulb, a steam engine, and an online database of all human knowledge called world wide web, the creation of an intellect similar to human is a grandiose step. 

And while the creation of a self-aware Artificial Intelligence type is yet to come, let’s meet all other types of Artificial Intelligence or alleged AI systems you can and should utilize in order to propel your business.  

5 Types of Artificial Intelligence for Your Business Benefits

What is Artificial Intelligence (AI)?

We all kind of, sort of know what Artificial Intelligence is. But with so many ever-changing definitions it’s hard to come to a single conclusion. Well, it was. Until now.

Because right now you’re going to meet a new all-embracing answer to what is Artificial Intelligence:

Artificial intelligence (AI) is a computer system designed to perform tasks like learning, reasoning and generalizing, which are generally accomplished by conscious beings, and aimed to replicate human intelligence completely. 

Now you are equipped with the most recent Artificial Intelligence definition, let’s look at the 3 types of AI commonly used in the tech industry.  

3 Types of Artificial Intelligence (AI)

We are going to state this right from the get-go to avoid any confusion – these 3 Types of Artificial Intelligence (AI) and 5 Types of AI to Propel Your Business are different types of Intelligence. 

The separation on the first 3 types is used by AI developers and technologists mostly, while the split into 5 types of AI to propel your business is often utilized by marketing heads and ecommerce owners.

Let’s look at the first 3 Types of Artificial Intelligence (AI):

Artificial Narrow Intelligence (ANI)

Due to the collocation “narrow intelligence” in its name, you can guess that this type of Artificial Intelligence combines all the smart-but-not-too-smart chatbots, virtual assistants and robots created up until today. Why? 

Artificial Narrow Intelligence (ANI) means that the system of a given AI learning is programmed to perform only a specific task it was previously taught to accomplish. This category includes reactive and limited memory Intelligence types, which makes it impossible for them to tackle any complex decision-making. 

Artificial General Intelligence (AGI)

Moving on to the next type of Artificial Intelligence – Artificial General Intelligence (AGI). This AI version is meant to function like a regular human being – learn, observe, and generalize, and are predicted to take over a large portion of work currently done by employees.

No system with Artificial General Intelligence (AGI) level has been created yet, although most of the AI labs are currently aiming to reach this stage of Artificial Intelligence development.

Artificial Superintelligence (ASI)

“Man is a rope stretched between the animal and the overman”, remember? But in our case, the overman, or the superman, in translation form Nietzsche’s “Übermensch”, doesn’t represent a more evolved human being, but a superintelligent system.

Artificial Superintelligence (ASI) is the theoretical last stage of Artificial Intelligence development. It will possess much better memory core, processing power, and analytical abilities in comparison to any human being. The appearance of Artificial Superintelligence (ASI) is among the greatest fears of today’s AI developers and world leaders. 

5 Types of Artificial Intelligence (AI) for Your Business Benefits

After reading about the 3 types of AI used by scientists let’s move on to 5 types of Artificial Intelligence (AI) for business owners. It’s fascinating how people and machines can currently work together in order to increase sales, cut time on data-processing and upgrade customer service, isn’t it?   

Let’s start with the ones you are the most familiar with:

Text Artificial Intelligence 

This is the type of Artificial Intelligence for a business you encounter the most frequently. Text type of Artificial Intelligence uses text recognition, speech-to-text-conversion and natural language processing in order to find answers to a given request.

Companies have been implementing Text Artificial Intelligence to eliminate employee fees and increase customer satisfaction in various areas. A good example of that is allowing Text Artificial Intelligence to analyze, group and generalize the free-text feedback left in customer survey forms, which has previously been time-consuming and had to be processed manually.

You can also implement Text Artificial Intelligence for internal usage by asking regular human questions and have AI find specific reports based on the semantic core and synonyms processing, like Power BI currently does, instead of typical keyword research. Automatically generated, scheduled and even visualized AI reports allow companies to work faster and therefore more efficiently.

Visual Artificial Intelligence 

Visual type of Artificial Intelligence is all about recognizing images and making conclusions based on them. It includes such, almost everyday functions, as face recognition, automatic image tagging, and augmented reality AI applications. 

Businesses can highly benefit from adapting Visual Artificial Intelligence systems in various areas, for instance, damage estimation and automated inspections. Damage estimation allows companies to save time on evaluating losses in insurance claims while Visual Artificial Intelligence automated inspections speed up the quality assurance process of produced goods and their details.

And if previously face recognition stayed mostly within “phone unlocking area”, today it helps retail businesses recognize shoplifters while at the same time registers age and gender of regular customers, so they can update their marketing strategy accordingly.      

Interactive Artificial Intelligence 

We reached the third, Interactive type on the list of different types of Intelligence. This is the type of Artificial Intelligence for business solutions you’re experienced with quite a lot. 

Chatbots, personal assistants and smart robots that hear you speak and generate the best answer applicable to your query all belong to the Interactive Artificial Intelligence category. Businesses have been quite loving the interactive AI type, for example, instead of paying phone operators to process your customer’s requests, you can employ AI which will hear, recognize and forward clients’ requests straight to special sales, delivery or troubleshooting departments. 

Some companies are starting to incorporate the interactive type of AI systems into their CRM (Customer Relationship Management) platforms. Voice input and natural language learning allow your customers to not only be redirected to the right department, but to receive a tailored solution to their problem.

Ready to become even more data-driven?
Contact InsightWhale and we’ll take care of the whole transition for you 😉

Analytical Artificial Intelligence 

The fourth type of Artificial Intelligence for business solutions is Analytical Artificial Intelligence. As you have guessed from its name, this Artificial Intelligence type is mostly concerned with data processing. 

Analytical Artificial Intelligence is used in Business intelligence platforms like Tableau and Power BI and dissects a large number of data in order to find patterns and generate data-driven recommendations for a specific business model. 

Analytical Artificial Intelligence will help you discover ways of increasing your existing network, get prepared for any shifting patterns of demand, and forecast which expansion strategy will turn out to be the most cost-effective.

Functional Artificial Intelligence 

This last type of AI on our list of top 5 Types of Artificial Intelligence for business solutions is called Functional Artificial Intelligence. Why functional? Well, because as opposed to the previous different types of AI learning which purely analyzed and made conclusions, this one actually acts on the conclusions it made. 

Functional Artificial Intelligence is the AI type mostly used in the Internet of Things (IoT) industry. Just like Analytical Artificial Intelligence, Functional also scans a large number of data in order to find patterns and correlations, but when it does find them he actively implements his solution. 

Functional AI can predict equipment malfunctions based on historical data and send to repair them, notice a harbinger of hardware failure and shut it off beforehand, order new parts if the supply is expected to run low etc. It is widely used in factories and is slowly replacing hard manual labour. Robots like Sewbot not only allow companies to decrease labour costs, replacing over 80% of humans but increase production by 71%! 

According to Quartz, “the robot, working under the guidance of a single human handler, can make as many shirts per hour as about 17 humans.” Or, they can pour you some wine after a long, exhausting day, which is real progress, don’t you agree? 😉


Here we are. Now you know all 5 types of Artificial Intelligence for business solutions and can utilize them in accordance with the needs of your company. 

And remember – implementing Web Analytics and Business Intelligence tools is what we do best, so when you need those you know who to call 😉